If I am not in to take delivery what happens?
- Yodel will attempt delivery and if you are out, they will leave it in a safe place or with a neighbour. They will only attempt re-delivery if there is nowhere to leave your order safe.
- If still unsuccessful they will hold your parcel at the depot fro you to collect for up to 7 days, if no collection is made this will then be returned to us.
- If an order is left safe/with a neighbour or unable to deliver a card will be left to let you know.
To track a parcel, rearrange a delivery or arrange to collect - Click the link below and enter your tracking number.
Any problems please don't hesitate to contact us!